Return and Refund Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Arvi TT Florist, 2A-A, Jalan Kulim, Taman Sentosa, 14000 Bukit Mertajam, Pulau Pinang, Malaysia..
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Arvi TT Florist, accessible from https://www.arvittflorist.com.my
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

We don’t currently offer an exchange service. If you would prefer items in another colour or size, please just return the items you don’t need and place a new order.